In a major move toward digital governance, Chief Minister Maryam Nawaz Sharif has launched the “Maryam Ko Batayn” (1000) mobile application. This app isn’t just another government tool; it is a direct bridge between the common citizens of Punjab and the Chief Minister’s Office.
Whether you need urgent financial aid for Ramadan or want to report a problem in your local hospital or police station, this app is designed to ensure your voice is heard without needing a “sifarish” (recommendation).
What is the Maryam Ko Batayn App?
The Maryam Ko Batayn (which translates to “Tell Maryam”) app is an integrated platform for public relief and grievance redressal. Managed by the Punjab IT Board (PITB), it allows citizens to:
- Apply for Financial Aid: Specifically the Rs. 10,000 Ramadan Relief grant.
- Submit Complaints: Report issues regarding health, education, price hiking, or police behavior.
- Request Emergency Support: From medical assistance to assistive devices (wheelchairs, etc.) for persons with disabilities.
Key Features of the 1000 App
- 24/7 Support: Access via the app or the toll-free shortcode 1000.
- Fast-Track Relief: For eligible families, financial assistance can be approved and delivered within 24 to 48 hours.
- Live Tracking: Once you submit a request, you can see exactly which officer is handling your case in real-time.
- Transparency: The system uses GPS-tagged photos and digital records to ensure that the relief actually reaches the person who applied.
Step-by-Step Guide: How to Register and Apply
If you want to apply for the Rs. 10,000 cash grant or submit a complaint, follow these steps:
1. Download and Install
Search for “Maryam Ko Batayn” on the Google Play Store or Apple App Store. Ensure you download the official version developed by the Punjab IT Board.
2. Create Your Account
- Click on Sign Up.
- Enter your Full Name and 13-digit CNIC (without dashes).
- Provide a mobile number registered in your own name.
- You will receive an OTP (One-Time Password) via SMS to verify your identity.
3. Submit Your Request
On the dashboard, you will see various categories:
- Financial Aid: Select this for the Ramadan Rs. 10,000 grant.
- Ration Support: For food bags and essential items.
- Complaints: Select the relevant department (e.g., Health, Police, Price Control).
- Upload Evidence: You can attach photos or videos to make your complaint stronger.
4. Track Your Status
After submission, you will receive a Tracking ID. You can enter this ID on the app or the official web portal (mkb.punjab.gov.pk) to check the progress of your application.
Eligibility for the Rs. 10,000 Cash Grant
While the app is open to everyone for complaints, the financial aid is prioritized for:
- Families with a monthly income below Rs. 60,000.
- Widows, orphans, and persons with disabilities.
- Citizens registered in the PSER (Punjab Socio-Economic Registry).
Important Note: There is no fee for using this app or registering for relief. Beware of fraudsters asking for “processing fees.” The only official helpline is 1000.
Conclusion
The Maryam Ko Batayn app is a step toward making the Punjab government more accountable. By putting the power in the hands of the people through their smartphones, it aims to eliminate corruption and delay in public service delivery.
